Phone Answering Automation for Restaurants
Beyond Menu's SmartConnect is automated phone answering that ensures every call is answered—whether you're busy in the kitchen or closed for the night. SmartConnect helps you capture more orders, save time, and deliver faster, friendlier service that keeps customers coming back.
Why Phone Answering Still Matters
43% of restaurant calls go unanswered, leading to missed orders and lost revenue. (Source: Reachify AI, 2024)
Up to 52% of diners are still likely to call in their orders. SmartConnect turns those calls into direct online orders. (Source: The Mail Shark, 2022)
88% of customers prefer to receive text confirmations over voice calls. (Source: Avochato, 2022)
Answer Every Call, 24/7
SmartConnect makes sure your phone is always answered—all day, every day.
Save Time and Labor
Restaurants using SmartConnect eliminate phone interruptions—saving thousands in labor costs.
Smart Tools, Better Service
Use text replies, spam filtering, and self-service options to free up staff to serve in-house guests.
What Restaurants Say About SmartConnect
“We used to miss so many calls during dinner rush. With SmartConnect, our phones are covered, and we're getting about 150 more orders every month.”
— Owner at Golden Dragon
What You Get With SmartConnect
Always-On Call Answering
From peak lunch rush to late-night cravings, SmartConnect answers the phone for you—sharing hours, menu links, and order info even when your hands are full.
Your SMS Sidekick
SmartConnect sends instant text replies with your menu, order confirmation, or directions—so you stay connected without ever picking up the phone.
Spam Filtering and Smart Routing
Say goodbye to robocalls. SmartConnect filters spam and intelligently routes real calls to the right place.
Why Your Restaurant Needs Phone Order Automation
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Turn Missed Calls into New Orders
Every unanswered call is a lost opportunity. SmartConnect helps convert those missed calls into online orders.
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Consistent, Professional Service
Automated responses ensure every caller gets accurate, professional information, even when staff are busy.
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Less Stress, More Focus
Free your team from the phone. Let them focus on preparing great food and delivering excellent service.
Set Up Your SmartConnect
STEP 1
Test Your New Phone Number
We'll have your SmartConnect number live on Google and your ordering site. Search your restaurant and give it a call to hear what customers hear.
STEP 2
Supercharge SmartConnect
Make sure your new number is everywhere customers look—social media, printed menus, flyers, and restaurant directories.
STEP 3
Let SmartConnect Do the Work
Take your time back with 24/7 call handling, spam blocking, and smart routing—so you can focus on your food.
FAQs: Automating Your Phone Answering
What is SmartConnect?
SmartConnect is an automated phone answering service that helps your restaurant answer every call, reduce spam, and direct diners to online orders—24/7.
Will SmartConnect help free up my staff's time?
Absolutely. SmartConnect works alongside your team by handling basic phone interactions, freeing them up to focus on food prep and in-person service.
How does SmartConnect help me increase orders?
Every missed call is a missed order. SmartConnect answers calls 24/7 and guides customers to place orders online—your most efficient and profitable channel. This means more completed orders, higher ticket sizes, and fewer missed opportunities, even during your busiest hours.
How does it handle spam and robocalls?
SmartConnect uses smart filtering to block spam and robocalls automatically, so your staff only hears from real customers.